* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

:root {
    --primary: #6366f1;
    --primary-dark: #4f46e5;
    --primary-light: #818cf8;
    --secondary: #8b5cf6;
    --success: #10b981;
    --warning: #f59e0b;
    --danger: #ef4444;
    --info: #3b82f6;
    
    --bg-primary: #ffffff;
    --bg-secondary: #f8fafc;
    --bg-tertiary: #f1f5f9;
    --bg-dark: #1e293b;
    --bg-darker: #0f172a;
    
    --text-primary: #1e293b;
    --text-secondary: #64748b;
    --text-light: #94a3b8;
    --text-muted: #6b7280;
    --text-white: #ffffff;
    
    --border: #e2e8f0;
    --border-light: #f1f5f9;
    --shadow: rgba(0, 0, 0, 0.1);
    --shadow-lg: rgba(0, 0, 0, 0.15);
    
    --radius: 12px;
    --radius-sm: 8px;
    --radius-lg: 16px;
    
    --transition: all 0.2s ease;
}

body {
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
    background: var(--bg-secondary);
    color: var(--text-primary);
    line-height: 1.6;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}

/* Auth Screen */
.auth-screen {
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 20px;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
}

.auth-container {
    width: 100%;
    max-width: 600px;
}

.auth-card {
    background: var(--bg-primary);
    border-radius: var(--radius-lg);
    padding: 40px;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.3);
    text-align: center;
}

.auth-icon {
    font-size: 64px;
    margin-bottom: 20px;
}

.auth-icon i {
    font-size: 64px;
    color: var(--primary);
}

.auth-card h1 {
    font-size: 28px;
    font-weight: 700;
    margin-bottom: 12px;
    color: var(--text-primary);
}

.auth-card > p {
    color: var(--text-secondary);
    margin-bottom: 32px;
    font-size: 16px;
}

.auth-steps {
    display: flex;
    flex-direction: column;
    gap: 24px;
    margin-top: 32px;
}

.step {
    display: flex;
    align-items: flex-start;
    gap: 16px;
    text-align: left;
    padding: 20px;
    background: var(--bg-secondary);
    border-radius: var(--radius);
}

.step-number {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: var(--primary);
    color: var(--text-white);
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 600;
    flex-shrink: 0;
}

.step-content h3 {
    font-size: 18px;
    font-weight: 600;
    margin-bottom: 4px;
    color: var(--text-primary);
}

.step-content p {
    color: var(--text-secondary);
    font-size: 14px;
}

.step-content code {
    background: var(--bg-tertiary);
    padding: 2px 8px;
    border-radius: 4px;
    font-family: 'Courier New', monospace;
    color: var(--primary);
}

/* App Container */
.app-container {
    display: flex;
    min-height: 100vh;
}

/* Sidebar */
.sidebar {
    width: 280px;
    background: var(--bg-dark);
    color: var(--text-white);
    display: flex;
    flex-direction: column;
    position: fixed;
    height: 100vh;
    left: 0;
    top: 0;
    z-index: 100;
}

.sidebar-header {
    padding: 32px 24px;
    border-bottom: 1px solid rgba(255, 255, 255, 0.1);
}

.sidebar-header h1 {
    font-size: 24px;
    font-weight: 700;
    margin-bottom: 4px;
}

.sidebar-header p {
    font-size: 14px;
    color: rgba(255, 255, 255, 0.7);
}

.sidebar-nav {
    flex: 1;
    padding: 16px 0;
    overflow-y: auto;
}

.nav-item {
    width: 100%;
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 14px 24px;
    background: none;
    border: none;
    color: rgba(255, 255, 255, 0.7);
    font-size: 15px;
    font-weight: 500;
    cursor: pointer;
    transition: var(--transition);
    text-align: left;
}

.nav-item:hover {
    background: rgba(255, 255, 255, 0.05);
    color: var(--text-white);
}

.nav-item.active {
    background: rgba(99, 102, 241, 0.2);
    color: var(--text-white);
    border-left: 3px solid var(--primary);
}

.nav-icon {
    font-size: 20px;
    width: 24px;
    text-align: center;
}

.nav-item i {
    font-size: 20px;
    width: 24px;
    text-align: center;
}

.sidebar-footer {
    padding: 24px;
    border-top: 1px solid rgba(255, 255, 255, 0.1);
}

.user-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.user-avatar {
    width: 48px;
    height: 48px;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.1);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 24px;
}

.user-details {
    flex: 1;
}

.user-name {
    font-weight: 600;
    font-size: 14px;
    margin-bottom: 2px;
}

.user-role {
    font-size: 12px;
    color: rgba(255, 255, 255, 0.6);
}

/* Main Content */
.main-content {
    flex: 1;
    margin-left: 280px;
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}

.content-header {
    background: var(--bg-primary);
    padding: 24px 32px;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    justify-content: space-between;
    position: sticky;
    top: 0;
    z-index: 10;
}

.content-header h2 {
    font-size: 24px;
    font-weight: 700;
    color: var(--text-primary);
}

.header-actions {
    display: flex;
    gap: 8px;
}

.content-body {
    flex: 1;
    padding: 32px;
    overflow-y: auto;
}

/* Cards */
.card {
    background: var(--bg-primary);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 28px 32px;
    box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04), 0 8px 24px rgba(15, 23, 42, 0.04);
    margin-bottom: 24px;
}

.card-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    margin-bottom: 20px;
}

.card h3 {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 22px;
    font-weight: 600;
    line-height: 1.3;
    color: var(--text-primary);
    margin-bottom: 28px;
}

.card h3 i {
    color: var(--primary);
    font-size: 21px;
}

.cards-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.35fr) minmax(360px, 0.85fr);
    gap: 28px;
    align-items: start;
}

/* Forms */
.upload-form {
    display: flex;
    flex-direction: column;
    gap: 24px;
}

.script-form {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.form-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(260px, 1fr));
    gap: 20px;
}

.form-grid .form-group:has(textarea) {
    grid-column: 1 / -1;
}

.search-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    margin-top: 24px;
}

.search-bar {
    display: flex;
    align-items: center;
    gap: 12px;
}

.form-group {
    display: flex;
    flex-direction: column;
    gap: 9px;
}

.form-group label {
    font-size: 15px;
    font-weight: 600;
    line-height: 1.35;
    color: var(--text-primary);
}

.required-star {
    color: #ef4444;
    margin-left: 2px;
}

.form-group input,
.form-group select,
.form-group textarea {
    width: 100%;
    min-height: 52px;
    box-sizing: border-box;
    padding: 14px 16px;
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    appearance: none;
    -webkit-appearance: none;
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
    font-size: 16px;
    font-weight: 400;
    line-height: 1.5;
    letter-spacing: 0;
    transition: var(--transition);
    background: var(--bg-primary);
    color: var(--text-primary);
    box-shadow: 0 1px 2px rgba(15, 23, 42, 0.03);
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none;
    border-color: var(--primary);
    box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.1);
}

.form-group textarea {
    display: block;
    min-height: 116px;
    resize: vertical;
    overflow: auto;
    white-space: normal;
}

.form-group textarea::placeholder,
.form-group input::placeholder {
    color: var(--text-muted);
    opacity: 0.82;
    font-family: inherit;
    letter-spacing: 0;
}

.form-group small {
    color: var(--text-muted);
    font-size: 14px;
    line-height: 1.6;
    max-width: 640px;
}

.file-upload-area {
    border: 2px dashed var(--border);
    border-radius: var(--radius);
    padding: 42px 32px;
    text-align: center;
    cursor: pointer;
    transition: var(--transition);
    background: var(--bg-secondary);
    min-height: 178px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.file-upload-area:hover,
.file-upload-area.dragover {
    border-color: var(--primary);
    background: rgba(99, 102, 241, 0.05);
}

.upload-placeholder {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 12px;
}

.upload-icon {
    font-size: 48px;
}

.upload-icon.bi {
    font-size: 48px;
    color: var(--primary);
}

.upload-placeholder p {
    font-size: 16px;
    font-weight: 500;
    color: var(--text-primary);
}

.upload-placeholder small {
    color: var(--text-secondary);
    font-size: 14px;
}

.file-selected {
    display: flex;
    align-items: center;
    gap: 12px;
    justify-content: center;
}

.file-icon {
    font-size: 32px;
}

.file-icon.bi {
    font-size: 32px;
    color: var(--primary);
}

.file-name {
    font-weight: 500;
    color: var(--text-primary);
}

/* Buttons */
.btn-primary,
.btn-secondary,
.btn-danger,
.btn-icon,
.btn-icon-small,
.btn-small {
    padding: 12px 24px;
    border: none;
    border-radius: var(--radius-sm);
    font-size: 15px;
    font-weight: 500;
    cursor: pointer;
    transition: var(--transition);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    line-height: 1.3;
}

.btn-primary > span,
.btn-secondary > span,
.btn-danger > span,
.btn-small > span {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
}

.btn-primary {
    background: var(--primary);
    color: var(--text-white);
    min-height: 48px;
    width: fit-content;
}

.btn-primary:hover:not(:disabled) {
    background: var(--primary-dark);
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(99, 102, 241, 0.3);
}

.btn-primary:disabled {
    opacity: 0.6;
    cursor: not-allowed;
}

.upload-form > .btn-primary {
    min-width: 260px;
    margin-top: 8px;
}

.form-grid + .btn-primary,
.form-grid + .btn-secondary {
    margin-top: 20px;
}

.form-actions {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-top: 24px;
    padding-top: 4px;
}

.script-form .form-actions {
    margin-top: 4px;
}

.btn-secondary {
    background: var(--bg-tertiary);
    color: var(--text-primary);
}

.btn-secondary:hover {
    background: var(--border);
}

.btn-danger {
    background: var(--danger);
    color: var(--text-white);
}

.btn-danger:hover {
    background: #dc2626;
}

.btn-icon {
    width: 40px;
    height: 40px;
    padding: 0;
    background: var(--bg-secondary);
    border-radius: 50%;
}

.btn-icon:hover {
    background: var(--bg-tertiary);
}

.btn-icon-small {
    width: 32px;
    height: 32px;
    padding: 0;
    background: transparent;
    border-radius: 50%;
    font-size: 16px;
}

.btn-icon-small:hover {
    background: var(--bg-secondary);
}

.btn-icon-small.btn-danger {
    color: var(--danger);
    background: transparent;
}

.btn-icon-small.btn-danger:hover {
    background: rgba(239, 68, 68, 0.1);
    color: #dc2626;
}

.btn-small {
    padding: 8px 16px;
    font-size: 14px;
}

.btn-remove {
    background: var(--danger);
    color: var(--text-white);
    border: none;
    width: 24px;
    height: 24px;
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 12px;
}

.btn-close {
    width: 32px;
    height: 32px;
    border: none;
    background: var(--bg-secondary);
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
    color: var(--text-secondary);
}

.btn-close:hover {
    background: var(--bg-tertiary);
}

/* Filters */
.filters-bar {
    display: flex;
    gap: 16px;
    margin-bottom: 24px;
}

.search-input {
    flex: 1;
    padding: 12px 16px;
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    font-size: 15px;
    background: var(--bg-primary);
}

.filter-select {
    padding: 12px 16px;
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    font-size: 15px;
    background: var(--bg-primary);
    min-width: 180px;
}

/* Calls Grid */
.calls-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
    gap: 20px;
}

.call-card {
    background: var(--bg-primary);
    border-radius: var(--radius);
    padding: 20px;
    box-shadow: 0 1px 3px var(--shadow);
    transition: var(--transition);
    border: 1px solid var(--border);
}

.call-card:hover {
    box-shadow: 0 4px 12px var(--shadow-lg);
    transform: translateY(-2px);
}

.call-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 16px;
}

.btn-retry-call {
    padding: 6px 10px;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    background: var(--bg-secondary);
    color: var(--text-secondary);
    cursor: pointer;
    transition: var(--transition);
}
.btn-retry-call:hover:not(:disabled) {
    background: var(--border);
    color: var(--text-primary);
}
.btn-retry-call:disabled {
    opacity: 0.7;
    cursor: not-allowed;
}

.call-status {
    padding: 6px 12px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 600;
    text-transform: uppercase;
}

.status-pending {
    background: rgba(251, 191, 36, 0.1);
    color: #f59e0b;
}

.status-processing {
    background: rgba(59, 130, 246, 0.1);
    color: var(--info);
}

.status-completed {
    background: rgba(16, 185, 129, 0.1);
    color: var(--success);
}

.status-failed {
    background: rgba(239, 68, 68, 0.1);
    color: var(--danger);
}

.status-transcribed {
    background: rgba(139, 92, 246, 0.1);
    color: #8b5cf6;
}

.status-cancelled {
    background: rgba(107, 114, 128, 0.1);
    color: #6b7280;
}

.call-actions {
    display: flex;
    align-items: center;
    gap: 8px;
}

.script-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 8px;
}

.script-header h4 {
    margin: 0;
    flex: 1;
}

.script-actions {
    display: flex;
    align-items: center;
    gap: 8px;
}

.scripts-grid {
    display: flex;
    flex-direction: column;
    gap: 18px;
}

.script-card {
    background: var(--bg-primary);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 22px 24px;
    box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}

.script-section-label {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 8px;
    margin-top: 8px;
    color: var(--text-secondary);
    font-size: 14px;
}

.script-label {
    display: inline-flex;
    align-items: center;
    height: 24px;
    padding: 0 10px;
    border-radius: 999px;
    background: var(--bg-secondary);
    color: var(--text-secondary);
    font-size: 12px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.02em;
}

.script-tags {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 12px;
}

.script-tag {
    display: inline-flex;
    align-items: center;
    max-width: 100%;
    min-height: 28px;
    padding: 4px 10px;
    border-radius: 999px;
    background: rgba(99, 102, 241, 0.1);
    color: var(--primary-dark);
    font-size: 13px;
    font-weight: 500;
    line-height: 1.35;
}

.script-description {
    color: var(--text-secondary);
}

.script-description-compact {
    margin-top: 12px;
    display: -webkit-box;
    -webkit-line-clamp: 3;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.script-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    align-items: center;
    margin-top: 14px;
    color: var(--text-secondary);
    font-size: 14px;
}

.call-body h4 {
    font-size: 18px;
    font-weight: 600;
    margin-bottom: 8px;
    color: var(--text-primary);
}

.call-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    font-size: 14px;
    color: var(--text-secondary);
    margin-bottom: 8px;
}

.call-topic {
    font-size: 14px;
    color: var(--text-secondary);
    font-style: italic;
}

.call-analytics-preview {
    margin-top: 16px;
    padding-top: 16px;
    border-top: 1px solid var(--border);
    display: flex;
    gap: 16px;
}

.analytics-item {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.analytics-item .label {
    font-size: 12px;
    color: var(--text-secondary);
}

.analytics-item .value {
    font-size: 16px;
    font-weight: 600;
}

.score-high {
    color: var(--success);
}

.score-medium {
    color: var(--warning);
}

.score-low {
    color: var(--danger);
}

.churn-high {
    color: var(--danger);
}

.churn-medium {
    color: var(--warning);
}

.churn-low {
    color: var(--success);
}

.call-success-fail {
    color: var(--danger);
}
.call-success-partial {
    color: var(--warning);
}
.call-success-ok {
    color: var(--success);
}

.achievement-user-block {
    flex-direction: column;
    align-items: stretch;
    gap: 6px;
}
.achievement-user-text {
    white-space: pre-wrap;
    word-break: break-word;
    font-size: 14px;
    line-height: 1.5;
    color: var(--text-secondary);
    padding: 10px 12px;
    background: var(--bg-secondary);
    border-radius: var(--radius-sm);
}

.analytics-block.success-block {
    display: flex;
    flex-direction: column;
    gap: 8px;
}
.success-explanation {
    margin-top: 4px;
}
.success-explanation-text {
    margin-top: 4px;
    font-size: 14px;
    line-height: 1.5;
    color: var(--text-secondary);
    white-space: pre-wrap;
}

/* Users Table */
.users-table {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.user-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px;
    background: var(--bg-secondary);
    border-radius: var(--radius-sm);
}

.user-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.user-avatar-small {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: var(--bg-tertiary);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
}

.user-name {
    font-weight: 600;
    margin-bottom: 2px;
}

.user-meta {
    display: flex;
    gap: 12px;
    font-size: 12px;
    color: var(--text-secondary);
}

/* Analytics */
.analytics-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(230px, 1fr));
    gap: 16px;
    margin-bottom: 28px;
}

.stat-card {
    background: var(--bg-primary);
    border-radius: var(--radius);
    padding: 18px 20px;
    border: 1px solid var(--border);
    box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
    display: flex;
    align-items: center;
    gap: 14px;
    min-height: 116px;
}

.stat-icon {
    width: 48px;
    height: 48px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: var(--bg-secondary);
    border-radius: var(--radius-sm);
    flex-shrink: 0;
}

.stat-icon.bi {
    font-size: 24px;
    color: var(--primary);
}

.stat-content {
    flex: 1;
    min-width: 0;
}

.stat-value {
    font-size: 24px;
    font-weight: 700;
    line-height: 1.2;
    color: var(--text-primary);
    margin-bottom: 6px;
    letter-spacing: 0;
    overflow-wrap: anywhere;
}

.stat-label {
    font-size: 13px;
    line-height: 1.45;
    color: var(--text-secondary);
}

.managers-list {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.manager-card {
    background: var(--bg-secondary);
    border-radius: var(--radius);
    padding: 20px;
    border: 1px solid var(--border);
}

.manager-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 16px;
}

.manager-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.manager-avatar {
    width: 48px;
    height: 48px;
    border-radius: 50%;
    background: var(--bg-tertiary);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 24px;
}

.manager-name {
    font-weight: 600;
    font-size: 16px;
    margin-bottom: 2px;
}

.manager-meta {
    font-size: 14px;
    color: var(--text-secondary);
}

.manager-rank {
    font-weight: 700;
    font-size: 18px;
    color: var(--text-secondary);
    min-width: 28px;
}

.analytics-hint {
    margin-top: 12px;
    font-size: 13px;
    color: var(--text-secondary);
}

.manager-score {
    font-size: 20px;
    font-weight: 700;
    line-height: 1.2;
    letter-spacing: 0;
}

.manager-stats {
    display: flex;
    gap: 24px;
}

.stat-item {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.stat-item .stat-label {
    font-size: 12px;
    color: var(--text-secondary);
}

.stat-item .stat-value {
    font-size: 14px;
    font-weight: 600;
}

/* Modal */
.modal-overlay {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.5);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 1000;
    padding: 20px;
    backdrop-filter: blur(4px);
}

.modal-content {
    background: var(--bg-primary);
    border-radius: var(--radius-lg);
    width: 100%;
    max-width: 900px;
    max-height: 90vh;
    display: flex;
    flex-direction: column;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.3);
}

.modal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 24px 32px;
    border-bottom: 1px solid var(--border);
}

.modal-header h3 {
    font-size: 20px;
    font-weight: 600;
}

.modal-body {
    padding: 32px;
    overflow-y: auto;
    flex: 1;
}

.detail-section {
    margin-bottom: 32px;
}

.detail-section h4 {
    font-size: 18px;
    font-weight: 600;
    margin-bottom: 16px;
    color: var(--text-primary);
}

.script-analytics-content {
    margin-top: 24px;
}

.script-analytics-content .detail-section {
    margin-top: 20px;
    padding-top: 16px;
    border-top: 1px solid var(--border);
}

.block-coverage-list,
.missing-blocks-list,
.key-phrases-list {
    list-style: none;
    padding: 0;
    margin: 0;
}

.block-coverage-item,
.key-phrase-item {
    display: flex;
    align-items: baseline;
    gap: 8px;
    padding: 6px 0;
    border-bottom: 1px solid var(--border);
}
.block-coverage-item:last-child,
.key-phrase-item:last-child {
    border-bottom: none;
}

.block-name,
.phrase-text {
    flex: 1;
    font-weight: 500;
}
.block-pct,
.phrase-pct {
    font-weight: 600;
    color: var(--primary);
}
.block-count,
.phrase-count {
    font-size: 13px;
    color: var(--text-secondary);
}

.missing-blocks-list li {
    padding: 6px 0;
    border-bottom: 1px solid var(--border);
}
.missing-blocks-list li:last-child {
    border-bottom: none;
}

.text-muted {
    color: var(--text-secondary);
    font-size: 14px;
}

.detail-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 16px;
}

.detail-item {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.detail-label {
    font-size: 12px;
    color: var(--text-secondary);
    text-transform: uppercase;
    font-weight: 600;
    letter-spacing: 0.5px;
}

.detail-value {
    font-size: 16px;
    font-weight: 500;
    color: var(--text-primary);
}

.analytics-details {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.analytics-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 12px 0;
    border-bottom: 1px solid var(--border);
}

.analytics-label {
    font-weight: 500;
    color: var(--text-secondary);
}

.analytics-value {
    font-size: 18px;
    font-weight: 600;
}

.analytics-recommendations,
.analytics-insights {
    margin-top: 24px;
    padding: 20px;
    background: var(--bg-secondary);
    border-radius: var(--radius);
}

.analytics-recommendations h5,
.analytics-insights h5 {
    font-size: 16px;
    font-weight: 600;
    margin-bottom: 12px;
    color: var(--text-primary);
}

.recommendations-text,
.insights-text {
    font-size: 14px;
    line-height: 1.8;
    color: var(--text-secondary);
    white-space: pre-wrap;
}

.analytics-coverage-block {
    margin-top: 20px;
    padding: 16px 20px;
    background: var(--bg-secondary);
    border-radius: var(--radius);
    border-left: 3px solid var(--primary);
}

.analytics-coverage-block h5 {
    font-size: 15px;
    font-weight: 600;
    margin-bottom: 12px;
    color: var(--text-primary);
}

.coverage-row {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 6px 0;
    font-size: 14px;
}

.coverage-label {
    font-weight: 500;
    color: var(--text-secondary);
    min-width: 160px;
    flex-shrink: 0;
}

.coverage-value {
    font-weight: 600;
    color: var(--text-primary);
}

.tag-ok {
    color: #10b981;
    font-weight: 600;
}

.tag-fail {
    color: #ef4444;
    font-weight: 500;
}

.phrases-list {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}

.phrase-tag {
    display: inline-block;
    background: #e0f2fe;
    color: #0369a1;
    border-radius: 4px;
    padding: 2px 8px;
    font-size: 13px;
}

.regulation-block {
    margin-top: 16px;
    padding: 16px;
    background: #fefce8;
    border: 1px solid #fde68a;
    border-radius: var(--radius);
}

.regulation-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 8px;
}

.regulation-title {
    font-weight: 600;
    font-size: 14px;
    color: var(--text-primary);
}

.regulation-score {
    font-size: 22px;
    font-weight: 700;
}

.regulation-bar {
    height: 6px;
    background: #e5e7eb;
    border-radius: 3px;
    margin-bottom: 10px;
    overflow: hidden;
}

.regulation-reasons-list {
    margin: 0;
    padding-left: 18px;
    font-size: 13px;
    color: var(--text-secondary);
    line-height: 1.7;
}

.analytics-reasons {
    margin-top: 12px;
}
.score-reasons-list {
    margin: 8px 0 0 0;
    padding-left: 20px;
    color: var(--text-secondary);
    font-size: 14px;
}
.score-reasons-list li {
    margin-bottom: 4px;
}
.regulation-criteria-preview {
    margin-top: 12px;
    font-size: 14px;
    color: var(--text-secondary);
}
.regulation-criteria-preview ul {
    margin: 6px 0 0 0;
    padding-left: 20px;
}
.show-more-criteria {
    cursor: pointer;
    color: var(--primary);
    list-style: none;
    margin-top: 4px;
    font-size: 13px;
    user-select: none;
}
.show-more-criteria:hover {
    text-decoration: underline;
}

.transcript-text {
    padding: 20px;
    background: var(--bg-secondary);
    border-radius: var(--radius);
    font-size: 14px;
    line-height: 1.8;
    color: var(--text-secondary);
    white-space: pre-wrap;
    max-height: 400px;
    overflow-y: auto;
}

.summary-text {
    padding: 16px;
    background: var(--bg-secondary);
    border-radius: var(--radius);
    font-size: 14px;
    line-height: 1.7;
    color: var(--text-primary);
    white-space: pre-wrap;
    margin-bottom: 12px;
}

.summary-empty {
    padding: 12px 0;
    color: var(--text-secondary);
    font-size: 14px;
    margin-bottom: 12px;
}

.btn-summary {
    margin-top: 8px;
}

/* Loading & Empty States */
.loading-state,
.empty-state {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 60px 20px;
    text-align: center;
}

.spinner {
    width: 40px;
    height: 40px;
    border: 4px solid var(--border);
    border-top-color: var(--primary);
    border-radius: 50%;
    animation: spin 0.8s linear infinite;
    margin-bottom: 16px;
}

@keyframes spin {
    to { transform: rotate(360deg); }
}

.empty-icon {
    font-size: 64px;
    margin-bottom: 16px;
    opacity: 0.5;
}

.empty-state p {
    font-size: 16px;
    color: var(--text-secondary);
}

/* Toast / Snackbar */
.toast-container {
    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 10000;
    display: flex;
    flex-direction: column;
    gap: 10px;
    max-width: 360px;
    pointer-events: none;
}
.toast {
    padding: 14px 18px;
    border-radius: var(--radius);
    font-size: 14px;
    line-height: 1.4;
    box-shadow: 0 4px 20px rgba(0,0,0,0.15);
    animation: toastIn 0.25s ease;
    pointer-events: auto;
}
.toast-message {
    display: block;
}
.toast-success {
    background: var(--success);
    color: #fff;
}
.toast-error {
    background: var(--danger);
    color: #fff;
}
.toast-info {
    background: var(--info);
    color: #fff;
}
@keyframes toastIn {
    from {
        opacity: 0;
        transform: translateX(100%);
    }
    to {
        opacity: 1;
        transform: translateX(0);
    }
}

/* Pagination */
.pagination {
    display: flex;
    justify-content: center;
    margin-top: 32px;
}

/* Responsive */
@media (max-width: 1024px) {
    .sidebar {
        width: 240px;
    }
    
    .main-content {
        margin-left: 240px;
    }
}

@media (max-width: 768px) {
    .sidebar {
        width: 100%;
        height: auto;
        position: relative;
    }
    
    .main-content {
        margin-left: 0;
    }
    
    .calls-grid {
        grid-template-columns: 1fr;
    }
    
    .form-grid {
        grid-template-columns: 1fr;
    }
    
    .analytics-grid {
        grid-template-columns: 1fr;
    }
}